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    When will my order ship?

    Your order will ship 3 to 5 days after your purchase.

    Will I get an email with my order details?

    Yes! After placing your order, you will receive an email with everything you need. 

    Can I cancel my order?

    No. CleverGood incurs various fees to get your order processed and delivered, so we kindly ask that you carefully consider your purchase beforehand.  

    My product is faulty, can I get a refund?

    Contact us with written details of the fault, our resolution team will then begin the investigative process and determine if you are eligible for a refund. 

    What payment methods are accepted?

    We accept all major credit cards from any country including:
    Visa, Mastercard, American Express, Dankort, Discover, Cirrus and more.

    Are there any additional or hidden fees I have to pay?

    No, we are a 100% transparent company. 

    My order won't go through, what should I do?

    Please ensure that the billing address you entered matches that of your credit card.

    How much is shipping?

    All our shipping is free. 

    I used the wrong shipping address, what should I do?

    Let us know within 24 hours via our Contact Form and we can change it for you. 

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